Terms of Service

Last updated: 2 September 2026

1. Parties

These terms are between Giovanni Giordano, trading as BrightAndBuilt (ABN 77 210 579 553, "we", "us", "BrightAndBuilt"), and the business that engages us to build a website ("you", "the client"). By signing our project agreement or paying a deposit, you accept these terms as they apply to that engagement.

A separate section below (Website Terms of Use) covers anyone simply visiting this website, whether or not they become a client.

2. What we build

The specific scope of work for your project, including what is included and what is excluded, is set out in your signed project agreement. As a general description, our standard offer is a personalised, cinematic single-page website built on our existing template for your industry, including your business details, service areas, and real review or licence information where available, hosted on our infrastructure. Copywriting beyond light editing, logo design, professional photography, and search engine optimisation campaigns are not included unless your agreement states otherwise.

3. Price and payment

The build price and payment schedule are confirmed in your signed project agreement, not on this website. Our standard structure is a deposit paid before work begins, with the balance due before your site goes live on your own domain. Amounts are plus GST where applicable, and shown on your tax invoice, issued through our payment processor.

Work does not start until the deposit clears, and your site does not go live on your domain until the final payment clears.

4. Timeline

The build timeline runs from the date we receive all the content we need from you (photos, logo, licence details, service list, and any copy you want used), as stated in your agreement. Delays in sending us that content move the completion date, not the price.

5. Revisions

Two rounds of revisions are included, to be requested within 14 days of us sending you the first draft of your site. Anything beyond that, or any change to the agreed scope, is quoted separately as extra work, as quoted in your agreement.

6. Intellectual property

We own everything we create for you until your final payment clears. Once your final payment clears, ownership of the finished site design and the content specific to your business transfers to you. We retain ownership of our underlying template, framework, and any reusable code or third-party components, and we licence that underlying template and framework to you for use on your own site. This is what allows us to keep improving and reusing our template for other clients without affecting your ownership of your finished site.

7. Your content and your warranty

You confirm that you own, or have the right to use, everything you give us to put on your site (photos, logos, text, licence numbers, review quotes, and anything else). You agree to cover us if a third party makes a claim against us arising from content you supplied.

8. Domain

If we register your domain on your behalf as part of the build, we hold it on your behalf during the engagement. We release the domain to you after your final payment clears and, if you take up a care plan, again if that care plan is later cancelled in line with the care plan terms. We do not withhold a domain that belongs to a client who has paid in full.

9. Portfolio rights

We may show your finished site in our own portfolio, case studies, and marketing, and may name you as a client, unless you tell us in writing that you would prefer we did not.

10. Liability

To the maximum extent permitted by law, our total liability to you arising out of or in connection with this engagement is capped at the total fees you have paid us for it. Nothing in these terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law that cannot lawfully be excluded, restricted, or modified.

11. Termination

Either party may terminate the engagement by written notice. If you terminate, you remain responsible for paying for work completed up to that point, and any deposit already paid is non-refundable. This reflects the work already committed on your project at the time of termination.

12. Care plan

If you take up an ongoing care plan for your site, that is governed by our separate Care Plan Terms, not by this document.

13. Governing law

These terms, and your project agreement, are governed by the laws of New South Wales, Australia, and both parties submit to the jurisdiction of its courts.

14. Website Terms of Use (for all visitors)

This section applies to anyone browsing this website, whether or not you engage us as a client.

This website, including any demo site generated from it, is provided for the purpose of showing our work and allowing prospective clients to get in touch. Demo sites are personalised previews built for a specific business and are not that business's own website unless and until they engage us and the site goes live on their domain.

We make reasonable efforts to keep this site accurate and available, but we do not guarantee it will be uninterrupted or error-free, and we may update or take down content at any time. You must not use this site in any way that is unlawful, or that attempts to gain unauthorised access to it.

Nothing on this website constitutes a binding offer to build a website at any particular price. A binding engagement exists only once a project agreement is signed and, where applicable, a deposit is paid.